Figure A1
Main Administration Homepage.
Each time you login to get your new orders you will be taken to
the Administration Homepage (Figure A1). Most of your store monitoring and administration
happens from this screen. This page is divided into 4 primary sections. Each Section is
outlined below.
Figure A1
Actions & Observations
The Actions & Observations section of the administration homepage is an area
where TechCart is constantly monitoring your store's performance and offering suggestions.
Some of the things you might find here include: whether or not you have new orders,
interesting sales facts about your store, YTD average order amount, suggestions to improve
your sales based on your current sales data, and much more. The actions and
observations module is constantly being updated and is available for download from
TechCart.NET
Figure A2
Recent Customer Comments
The default orderform that ships with TechCart allows your customers to enter in
any comments they may have during the checkout process. This area of the
Administration Homepage will display the last 3 customer comments that have been submitted
with orders. Each of these comments are hyperlinked to the actual order. If there
are more than 3 customer comments since your last login you will get a message in the
Actions & Observations section with a hyperlink that will allow you to view them.
General Statistics
The general statistics area tells you a multitude of information regarding your
store and it's performance. Information included on this page includes:
Today's Date: Obvious
New Orders: This will display new orders since your last login.
Batch #: Tells you what batch number you are currently working with.
Total Orders: Displays the total number of orders in the orders database.
Year To Date Sales: Dollar amount sales from 1/1 this year until present.
Sales This Month: Total dollar amount sales for the current month.
Sales Last Month: Total Sales for the previous month.
Sales Today: Total dollar amount sales for today.
Best Selling Products: (Enterprise Edition Only) tells you the top
selling products in your store
Worst Selling Products: (Enterprise Edition Only) tells you the least
sold products that have been purchased.
YTD Top Orders: Tells you your top 3 orders based on dollar amount for
the past year.
Main Order
Options
The main order options section of the Administration
Homepage is where you will retrieve your orders from most of the time. You are given
several options to view and find new orders from this area they are explained below.
Figure A4
View Print New Orders Since Last Login:
By clicking this radio button and pressing the GET ORDERS button all new orders since your
previous login will be displayed in a printable format.
Work With Batch Number
There may be a situation where you need to review new orders that came in the day before.
If you check for new orders once a day and today’s batch number is 10, common sense
will tell you that yesterday’s batch number was 9. TechCart provides an option to
work with previous batches. Simply select the radio button next to WORK WITH BATCH
NUMBER and then type in the batch number you would like to work with in the space provided
finally click the button labeled GET ORDERS and you will be working with the batch of
orders you have selected.
At any time you can click on ‘CURRENT BATCH’ to return to the current batch of
orders.
Orders from xx/xx/xxxx thru xx/xx/xxxx
Sometimes you will want to deal with orders that have come in within a certain
week or date range. For viewing orders by range you would select the radio button
ORDERS FROM XX/XX/XXX thru XX/XX/XXXX select the date range from the drop down menu and
press GET ORDERS to view the range.
This is also helpful if you are searching for a particular order that you knew came in on
a certain date. By putting the same date in both selections you can view orders for
a single day.
Search By...
When all else fails and you are looking for a particular order. The SEARCH BY option
can be very helpful. By selecting the SEARCH BY radio button you can find orders by;
order number, batch number, customer name, or state.